Submit a request

If you’re the administrator of your team’s Mediapharm account and have a question not answered in our online help, please submit a request and we’ll get right back to you (typically within an hour during business hours Monday to Friday 9.00am - 5.00pm GMT). Our support protocol offers you the best service in a wide-range of situations. In most cases this means we can get you an answer faster with a researched, personalized and thoughtful email response. We will however arrange call-backs or screen-sharing sessions if they are the best way to resolve the issue.

“A problem well stated is a problem half solved” — Charles Kettering

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